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BY EURIDICE NZIOKA,NAIROBI,3RD NOV 2017-There was outcry in the country on Friday after social media app WhatsApp on Friday temporarily went down .
The problem did not only affect Kenya but the rest of the world as well. The situation which lasted for close to a half an hour found many Kenyan users an aware with most of them unable to communicate with their friends and family.
The messaging service initially appeared fine, with chats and contacts able to load.
However, it could not send data with a “connecting” message persisting without resolving.
Many were unable to send or receive texts, images, videos or make calls via the application owned by Facebook.
The glitch was attributed to a server problem and Facebook appears to be gradually restoring connectivity.
The problem was also reported in Egypt, Ireland, Russia, Malaysia, Czech Republic, Israel, Spain, Malaysia, Turkey, Italy and Serbia.
Thousands of users were forced to switch to other social media platforms such as Twitter and Facebook to either report or complain about the glitch.