safaricom M-PESA to undergo upgrading

safaricom M-PESA to undergo upgrading

BY NAMULONGO PETER,NAIROBI,29TH JUNE,2017-The safaricom  money transfer platform  M-PESA Safaricom  is undergoing a system upgrade  aimed at ensuring customers are served better.The upgrading   will take a time frame of three weeks .Since its launch in the ten years ago the system has undergone several such upgrade  that has seen services  improve significantly.The upgrading comes with a challenge though with  customers being affected during the period though not entirely .All M-PESA services will be unavailable for a period of two hours on June 30, 2017, from 1am to 3am.

International Money Transfer (IMT), KCB M-PESA, M-Shwari and M-Kesho services will be unavailable on July 5, 2017 for a period of two hours, from 1am to 3am. In mid-July, Safaricom will conduct the changeover to the new platform, resulting in a 12 hour outage.

A number of M-PESA services will also be sequentially withdrawn in the lead to the changeover. This will be communicated to M-PESA customers and partners through the media and Safaricom social channels.

The new M-PESA platform paves the way for Safaricom to rollout more features and enhancements on the service to the more than 26 million M-PESA customers.

Among the new features that customers can look forward to include M-Shwari and KCB M-PESA implementation in the Safaricom app.


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