Operations at one of the Nakumatta branches/FILE
By UPESINEWS BUSINESS REPORTER,7TH APRIL 2017–Regional retailer Nakumatt Holdings has announced the stepping up of its management and business operations enhancement programme as part of an ongoing corporate restructuring exercise.
The management programme to be undertaken through the next few months will feature further enhancements on the firm’s C-suite and regional operations management teams to boost efficiency and accelerate cost cutting efforts.
Speaking when he announced the ongoing programme, Nakumatt Holdings Managing Director, Mr. Atul Shah confirmed that the firm has adopted a new performance based management strategy, geared at enhancing corporate governance and customer delivery excellence.
The strategy, Shah, said will feature a new group and regional management structure featuring Chief Officers at the Nairobi regional headquarters complemented by in country management teams in Rwanda, Tanzania and Uganda.
Among the management changes announced today include the departure of the firm’s Regional Operations and Strategy Director, Mr. Thiagarajan Ramamurthy, effective this month. The recently appointed Chief Marketing Officer, Mr Andrew Dixon assisted by the Regional Chief Officers, has assumed duties previously undertaken by Mr Ramamurthy to facilitate a seamless transition.
“The departure of Mr. Ramamurthy comes at a defining moment in the history of Nakumatt and we sincerely wish to extend our gratitude for his service to this organization,” Shah said.
Nakumatt Holdings recently enjoyed the consulting services of Outram Cullinan & Company (OC&C) Strategy consultant-one of the world’s most respected retail services corporate strategists- as it embarks on a ten-year growth plan. Founded in 1987, OC&C Strategy Consultants has curved a niche in the global retail sector as a strategy consulting firm that brings clear thinking to the most complex issues facing today’s management teams.
Alongside OC&C, Nakumatt, has also retained Information Technology Consulting firm, Zensar, to spearhead its IT re-engineering process. At Nakumatt, Zensar, has been charged with the responsibility of driving the retailer’s digital transformation including revenue assurance and e-commerce systems.
The Nakumatt transformation bid, Shah said, will seek to harness the existing retail market potential in East Africa and beyond. “At less than 18% retail penetration in East Africa, the market opportunity is wide open for Nakumatt, to double or even triple its market share with renewed corporate energy and vigour,” he explained.
Within the new organisational structure, Nakumatt Holdings has confirmed the appointment of Mr. Srihari Vemula as the Chief Operations Manager. A seasoned international retail operations executive, Vemula recently joined Nakumatt from the Omani based Khimji Ramdas (KR) Group. At the KR Group, Mr Vemula served as the National Retail Operations Manager for the KR Consumer Products Group which operates Spar International-the world’s largest food store chain- outlets and Oman Oil Quick Shops in five of the Sultanate of Oman regions. He has also previously served as the Operations Manager for Bharti Retail a joint venture of Bharti and Wal-Mart in India.
At the group level, Mr. Shah has also announced the appointment of Mr. Manoj Singh as the new Group Financial Controller. In his new role, Mr. Singh will provide the much needed corporate finance leadership in close collaboration with the branch and headquarter Finance teams. A Chartered Accountant, Cost Accountant and Company secretary Mr. Singh has a wealth of experience in corporate Finance and Risk Management with a bias in financial restructuring and turnaround projects management.
Mr. Singh will be assuming the crucial Finance docket leadership, having joined Nakumatt from a leading West African Retail Business firm; Melcom Group.
In Uganda, Mr. Bernard Mutua and Sameer Shah will continue serving as the joint Country Managers. In Tanzania, Mr. Daniel Kimweli and Mr. Srinivasan Suresh will continue serving as the joint Country Managers. In Rwanda Mr. Adan Ramata, will continue serving as the Country Manager.